Privacy Policy

Introduction

Fire Horse Refuge, Inc. (“we,” “us,” or “our”) is committed to protecting the privacy of our donors, volunteers, and other stakeholders. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website URL], engage with us in person, or interact with us through other means.

Information We Collect

We may collect personal information in the following ways:

1. Information You Provide to Us: We collect personal information that you provide to us directly, such as when you make a donation, sign up for our newsletter, register for an event, or contact us for more information. This information may include:
   • Name
   • Email address
   • Mailing address
   • Phone number
   • Payment information
   • Other information you choose to provide
2. Information Automatically Collected: When you visit our website, we may automatically collect certain information about your device and usage, including:
   • IP address
   • Browser type
   • Operating system
   • Pages visited
   • Time and date of visit
   • Referring website
3. Information from Third Parties: We may receive information about you from third parties, such as social media platforms, payment processors, or other partners.

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing donations and providing receipts
• Communicating with you about our programs, events, and updates
• Responding to your inquiries and fulfilling your requests
• Improving our website, services, and outreach efforts
• Ensuring compliance with legal and regulatory requirements
• Analyzing trends and usage to enhance our programs and services

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to others. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing donations, and conducting our activities, provided that they agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, privacy, safety, or property, or that of others.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee its absolute security.

Your Choices

You have the following rights regarding your personal information:

• Access and Correction: You may request access to or correction of your personal information by contacting us.
• Opt-Out: You may opt out of receiving our communications by following the unsubscribe instructions provided in our emails or by contacting us directly.
• Data Deletion: You may request the deletion of your personal information, subject to certain exceptions required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Fire Horse Refuge, Inc.
1826 Flowers Dr
Denison, TX 75020
(214) 668-4922
info@firehorserefuge.org